Published 21st May 2020
The Scottish Government Route Map out of corona-virus lockdown has just been published. We’ve been thinking more about how to serve visitors safely after lockdown and some changes to the way we work might include:
- appointment times for collection of bikes
- restricted access to workshop areas
- reduced numbers of staff on duty
- extended working hours
- thorough cleaning regimes
- face coverings
If you have any concerns or ideas for us please don’t hesitate to get in touch: firstname.lastname@example.org
Published 11th May 2020
It has been 7 weeks since “lockdown” started and despite all the announcements by politicians in Westminster and Holyrood we have not received any financial support for the business apart from a contribution towards the wage costs of my furloughed colleagues.
To date the insurance company has been similarly dishonourable in it’s approach to our claim. The policy states we have cover for business interruption resulting from:
“your inability to use the business premises due to restrictions imposed by a public authority during the period of insurance following:
a. a murder or suicide;
b. an occurrence of a notifiable human disease within one mile of the business premises;“
I think most reasonable people would conclude that the above adequately describes our current predicament but the insurers claim to have been thinking about something else when they chose those words.
We are hopeful of receiving funds soon from a bank loan which should allow us to continue with preparations to return to trade although repayments will be a burden for years to come.
In the meantime we have been working with Cycling UK to provide bike loans and maintenance services FREE of charge to key workers. It is great to be given the opportunity to use our skills and resources to contribute something positive to the community again after a long winter and then this pandemic crisis.
Published 8th April 2020
A lot has happened since the last update a month ago. Travel restrictions have come into force through much of the world and we’ve delayed the start of our bike hire and cyclist transport season. Operating a seasonal business is challenging at the best of times and this pandemic has hit Scottish Tourism right when it hurts in terms of cash flow. We always knew our customers were nice people but it has been truly heartwarming to know that our customers really empathise with our situation, won’t give up on their Scottish cycling holiday and make a real effort to reschedule rather cancel. This generosity of spirit is a great encouragement when the road ahead is unclear. It’s a health crisis above all else and we must do what it takes to protect ourselves and others and get the virus under control. Getting back to the business of helping visitors explore the Highlands by bike is the light at the end of the tunnel for us now.
Published 7th March 2020
We’ve all been concerned to hear about the recent spread of Coronavirus around the world. Most of our customers are not letting the virus affect their plans for their Scottish Cycling Holiday and indeed some have commented that they’d feel less at risk cycling through the Scottish Highlands than they might have at home!
For travelers and those of us in the tourism trade who meet folk from all over the world it is only sensible to do what we can to reduce the risk of infection. Keeping our bikes and vehicles clean was a big part of our job anyway but we have introduced anti-viral cleaning products to ensure that all contact points like handlebars, door handles, seat-belts and helmets are sanitized before every trip. We seldom have more than one group in our vehicles in a day and I know visitors have said they’d feel happier in a private transfer than using the public bus.
Further info can be found at government website Health Protection ScotlandMarch 7, 2020 1:07 pm
Tags: coronavirus, COVID-19
Categorised in: Uncategorized